Payment Policy
Payment Policy
Accepted Payment Methods
We currently accept the following secure payment methods. All payments are processed in real time at the time of purchase.
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
Currency for Transactions
All transactions made on our website are processed in GBP (British Pound).
Secure Payments
Your security is our top priority. Every transaction on our website is processed using SSL (Secure Socket Layer) encryption, ensuring that your payment and personal information are fully protected. We do not store any credit card details on our servers.
All transactions are processed securely through our encrypted payment gateway. We do not store or have access to your full credit card information at any time.
Payment Processing
Payment is taken at the time of order placement. Once your payment has been processed successfully, you will receive an order confirmation email with the details of your purchase.
Payment Confirmation
After a successful payment, you will receive a confirmation email with your order details. This confirms that we have received your payment and are processing your order. If you do not receive a confirmation, please check your spam folder or contact us directly.
Failed or Declined Payments
If your payment is declined, we recommend double-checking your card details, billing address, and available balance. If the issue persists, please contact your bank or card provider. You may also reach out to our team at info@lustramode.com for further assistance.
Payment Disputes
If you believe there has been an error or unauthorized charge, please contact us immediately at info@lustramode.com. We take all payment concerns seriously and will work with you to resolve any disputes as quickly as possible.
Shipping Policy Overview
We currently ship to addresses within the United Kingdom only. Orders are delivered within an estimated 8 to 15 business days, and shipping is free. For more information, please review our Shipping Policy.
Return and Refund Policy Overview
If you are not satisfied with your purchase, we offer returns within 30 days of delivery. Products must be unused and in original condition. No restocking fee applies. To learn more, visit our Refund Policy.
Privacy Policy Overview
We respect your privacy and take the protection of your personal data seriously. Information collected during the checkout process is used solely to complete your transaction and deliver your order. For complete details, view our Privacy Policy.
Google Merchant Center Compliance
Lustramode adheres to all applicable Google Merchant Center guidelines, including clear disclosure of payment terms, secure processing, and customer service standards. We are committed to maintaining full compliance to ensure a trustworthy shopping experience.
Contact Information
Any questions or just like to talk to us? Please don't hesitate to contact us via:
We thrive to respond within 24 hours during our opening hours.